What made this company special and set it apart from all the others is the amazing customer service. It’s like talking to old friends. I’ve been given great advice (solid amount of it is firsthand advice if not all of it), and somebody is always around to help. The product has always come with supplies and directions and it has always arrived within 3 days. No complaints at all. Also, if you are into this type of thing (your mental and physical health), they have a huge product line.