Easy ordering process. Attentive customer service. USPS Priority Mail ensures I have a timely delivery with tracking…"Route",, shipping protection??? not too crazy about paying $22.50 for something I believe I get with USPS PRIORITY MAIL. I didn't have to pay for "shipping protection" on my previous orders. However the products are good, and with the frequent discounts they offer the prices are better than most US vendors. I found these guys while I was researching and vetting other vendors and I was pleasantly surprised. Certified is now in the top 5% of vendors on my list.😎