I’m a skeptic. I research for hours and go down rabbit holes before buying. I messaged a few companies and most gave me impersonal responses containing links to pages that answered my questions.. somewhere. Not certified pep. They answered almost immediately and I could tell it was a real person on the other end. The responses were as genuine as they were fun. I asked about 47 questions and all of them were answered with care, not met with annoyance that I wouldn’t just order and go away 😆. I received my product within a few days and could almost immediately tell a difference in how effective it was compared to my prior experience with another company. I will absolutely be back!